Course curriculum

  • 1

    How To Videos for Contact Science

    • Managing Filters in Contact Science

    • New Filtering Functionality in Contact Science Worksheet

    • How to Pull a Call Block Report

    • How to Pull a Recorded Call

    • How to Create a User Signature

    • How to Customize an Email

    • Email Open Numbers Explained

    • NEW PROCESS - How to Create a New Suspect

    • How to move leads over to your worksheet

    • OSR Custom Fields in the Contact Science Action Page

    • Using Notifications

    • Comment Only Functionality

    • Adding a Secondary Email

    • Current Cycle Reaciton Filtering

    • Adding a Video to Your Emails in Contact Science

    • Closure vs Closure Now

    • Bookmarks in Contact Science

    • NEW Contact Science Action Page

  • 2

    Appointment Booking Processes

    • How to send out a calendar invite
  • 3

    Misc. Videos

    • Removing the need for Ctrl + Click in Word

    • Sharing Your Screen in MS Teams